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Project

Portfolio

by

CRYSTAL D. GULIFORD, MLS, MS, PMP

Crystal is a Project Management Professional based out of San Antonio, TX. She has over twelve years of experience in the various aspects of project conceptualization, planning and delivery.

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About

Crystal Guliford

IT PROJECT MANAGEMENT | PROGRAM MANAGEMENT OFFICE | UI/UX & GRAPHIC DESIGN | SHAREPOINT | ENGINEERING PM SUPPORT | LOGISTICS PM

Crystal brings over a decade of experience as a Program and Project Manager focused on achieving results.


Her background includes leading diverse teams in IT, local and federal government, logistics, aviation, and public transit sectors. With a solid track record of completing projects on schedule, within budget, and surpassing stakeholder expectations.

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Professional Cerifications

Crystal has a proven track record of delivering projects on time, within budget, and exceeding stakeholder expectations. She is skilled in scheduling, presentations, written and verbal communication, agile and waterfall methodologies, budget management, as well as risk management.

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Resume

Crystal Dawn Guliford

San Antonio, TX

(346) 718-7940

guliford.crystal@gmail.com

linkedin.com/in/crystalguliford


Summary

Results-driven Program and Project Management with 10+ years of experience leading cross-functional teams across IT, local and federal government, logistics, aviation, and public transit industries. Proven track record of delivering projects on time, within budget, and exceeding stakeholder expectations. Skilled in scheduling, presentations, written and verbal communication, agile and waterfall methodologies, budget management, and risk mitigation.


Work Experience

  • Project Controller
    • The Informatics Applications Group, Inc. (TIAG)| Reston, VA| November 2023 to Present


  • Program Manager
    • T and T Consulting Services | Falls Church, VA | August 2021 to November 2023


  • Program Integration Support
    • The Boeing Company | San Antonio, TX | October 2020 to July 2021


  • Project Manager, Operations
    • Houston Metro Transit Authority | Houston, TX | December 2017 to August 2020


  • Maintenance Officer (91A) | IT Specialist (25B)
    • U.S. Army/U.S. Army Reserve | Fort Hood, TX | June 2007 to Oct 2013


Education

  • Master of Science, Technology Project Management | University of Houston | Houston, TX
  • Master of Science, Library Science | Texas Woman’s University, Denton, TX
  • Bachelor of Science, Education | Langston University, Langston, OK


Skills

  • Technical: SharePoint, Smartsheet, Jira, ServiceNow, Gitlab, Slack, Microsoft Project, Asana, Trello, Smartsheet, Sales Force
  • Methodologies: Agile (Scrum, Kanban), Waterfall, DMAIC
  • Soft Skills: Communication, Leadership, Problem-solving, Risk Management, Stakeholder Management
  • Creative Content: Presentation design, Web development, UI/UX design, content creation, social media.


Certifications

  • Project Management Professional (PMP)®, 1907527
  • ITIL 4 Foundation Certificate in IT Service Management, GR671599872CG
  • Certified Scrum Master (CSM®)
  • Microsoft 365 Certified: Fundamentals
  • Certified Knowledge Manager (CKM)®
  • CompTIA Security+ CE


Clearance

  • Investigation type: T5 Top-Secret
  • Investigation date: 2021-04-09
  • AT Level 1


lOCAL & fEDERAL gOVERNMENT Experience

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Sharepoint UI/UX

design

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Crystal has extensive experience customizing SharePoint to fit the unique needs of diverse industries. SharePoint, a powerful web-based collaboration platform within the Microsoft 365 suite, offers a robust foundation for document management, information sharing, and streamlined business processes.

Recent projects

  • Defense Health Agency, Solution Delivery Division
    • Enterprise Clinical Voice Communications (Vocera)
      • Role: Project Controller
        • Telecommunications Project: v5.9 Software Upgrade, MAAG Migration
          • Supports 41 globally dispersed sites with a program budget exceeding $4M
  • Department of Commerce, National Institute of Standards & Technology
    • iEdison
      • Role: Project Manager & Business Analyst
        • Software Development Project: iEdison Modernization Project
          • Wrote user stories and submitted 203 GitLab tickets for bugs & enhancements
  • Department of Defense, U.S. Army Network Enterprise Center
    • Plans & Programs
      • Role: Project Manager & Business Analyst
        • IT Physical Security Project: Telecommunications Closet Cipher Lock Replacements
          • Replacement of 400+ KABA electronic keyless lock devices for telecommunication closet doors at Joint Base San Antonio (JBSA).

Project portfolio

MetroLift Dispatch Office Design Rendering (by vendor) Downtown Transit Center, 4th Floor

Houston Metro, Transit Center

Pre-Planning Site Survey

NOAA Web Operations Center (WOC) PM Tool Implementation: Smartsheet Project Dashboard

Lee P. Brown Metro Administration Building, 3rd & 4th Floor - Modular Furniture Buildouts

Houston Metro - Kashmere Bus Operating Facility Lobby

Conceptual Design Rendering

Lee P. Brown Metro Administration Building, 4th Floor - Breakroom Design Rendering

Lee P. Brown Metro Administration Building, 3rd Floor (MetroLift)- Custom Height Adjustable Dispatch Desk Project

Lee P. Brown Metro Administration Building, 3rd Floor - Small Conference Room Design

Creative projects

work

with me

Address

San Antonio | Houston | Capital Region: Washington, D.C., Maryland, and Virginia | Remote

phone

(346) 718-7940

e-mail

virtualteam@needprojecthelp.com

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